REVISTA ELETRÔNICA EXTENSÃO EM DEBATE

GCED FRAMEWORK: KNOWLEDGE MANAGEMENT IN DIGITALLY MEDIATED CURRICULARIZED UNIVERSITY EXTENSION

FRAMEWORK GCED: GESTIÓN DEL CONOCIMIENTO EN LA EXTENSIÓN CURRICULARIZADA MEDIADA POR TECNOLOGÍAS DIGITALES

William Corrêa Mendes

IFMA - Instituto Federal do Maranhão

Alessandra Bezerra de Melo

IFMA - Instituto Federal do Maranhão

Marcio Antonio do Rosario Miranda

IFMA - Instituto Federal do Maranhão

DOI: https://doi.org/10.28998/rexd.v25.20945

Keywords: Knowledge management, Generative artificial intelligence, SECI Model, Extension, Education

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Abstract

The curricularization of university extension, established by Resolution CNE/CES No. 7/2018, has strengthened the integration between higher education and society. However, the knowledge generated through these practices remains largely fragmented and insufficiently systematized, revealing a gap in the articulation between extension activities and knowledge management (KM). In response to this problem, this article proposes the GCED framework (Knowledge Management in Digitally Mediated Curricularized University Extension), a theoretical-conceptual model that adapts the SECI model developed by Nonaka and Takeuchi to the context of digitally mediated university extension. The study adopts a qualitative and propositional approach, grounded in a structured theoretical review of the literature on KM, university extension, and educational technologies. The GCED framework is organized into five sequential layers with continuous feedback, spanning from the diagnosis of community needs to the constitution of institutional knowledge memory, and delimits the role of generative artificial intelligence across the SECI model phases. Specifically, it positions this technology as an amplifier in the externalization and combination stages of knowledge, while preserving the central role of human interaction in the socialization and internalization processes. The model offers a sociotechnical approach to systematizing extension-generated knowledge, fostering cumulative institutional learning. As a theoretical-conceptual proposition, the empirical validation of the framework in real institutional contexts constitutes an agenda for future research.

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Author Biographies

William Corrêa Mendes, IFMA - Instituto Federal do Maranhão

Holds a Bachelor’s degree in Information Systems (UNICEUMA, 2005), a specialization in Systems Analysis (UFMA, 2008), and an M.Sc. in Electrical Engineering with an emphasis on Computer Science (UFMA, 2014). Currently a Ph.D. candidate in Administration at FUCAPE. Has served as an Information Technology Analyst at the Federal Institute of Maranhão (IFMA) since 2010, leading the Systems Development Center from 2014 to 2017 and serving as Director of Information Technology Management since 2017. Since 2024, coordinates the Federal Network Alumni Observatory (RFEPCT). Has extensive academic and professional teaching experience at UNICEUMA, IFMA, and EDUFOR, with expertise in Software Engineering, Multi-Agent Systems, Big Data, Artificial Intelligence, and Knowledge Management.

Alessandra Bezerra de Melo, IFMA - Instituto Federal do Maranhão

Possesses a Bachelor's degree in Computer Science (1999), a specialization in Systems Analysis and Design (2004) from the Federal University of Maranhão, a Master's degree in Computer Science (2017) from the Federal University of Pernambuco, and is currently a PhD candidate in Administration at FUCAPE. Currently works as an IT Analyst and Coordinator of Networks, Infrastructure, and IT Services at the Directorate of Information Technology Management at the Federal Institute of Maranhão. (Text provided by the author)

Marcio Antonio do Rosario Miranda, IFMA - Instituto Federal do Maranhão

Holds a Bachelor’s degree in Civil Engineering from the University of Brasília, a postgraduate specialization in Environmental Management from Faculdade Signorelli, and a Master’s degree in Business Administration from Fucape Business School. Has experience in production management within the construction industry, working on both public and private projects. Currently serves as a Civil Engineer at the Instituto Federal do Maranhão, where he has been involved in the management of public works since 2014. Has experience in public administration and management, having participated in procurement committees, projects for the implementation of new educational units, and the supervision of public works.

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